How To Find Out Your Electricity Provider

Electricity can be an enigma wrapped inside a riddle – information technology'south truly a tale as old every bit time – merely before yous go diving into the world of usage and supply rates and energy discounts, yous need to know which power supplier you're dealing with in the kickoff identify.

The practiced news is, this data is generally readily available, and hither at Canstar Bluish, nosotros're here to help you find it.

What is an electricity supplier?

Struggling with energy bills

In the context of this article, an electricity supplier is the company that bills you for using power and being continued to the energy grid. Otherwise referred to as a 'utility provider', 'energy retailer' or 'power company', electricity suppliers are responsible for billing customers, unremarkably on a monthly or quarterly basis.

At that place are more than than thirty electricity suppliers operating beyond Commonwealth of australia in areas that accept a deregulated energy market place. This means in most states (and territories) or regions of a land, are open to private companies to enter and sell electricity to households and businesses.

How to discover your electricity supplier

Hither are three simple ways to work out which electricity supplier is powering your belongings:

1. Bank check your last energy neb

We get information technology. From your misso'southward mum's altogether to why you went to the kitchen just so, information technology tin can be hard to remember the 'important' things in life. The expert thing is that, if y'all've simply forgotten who your electricity supplier is, it shouldn't exist too hard for you to find out. Check your emails or that drawer you keep loose papers in (we know you have i) for a contempo neb. Right on the top y'all'll be able to run across which provider you're with.

In the case below, it'south AGL. Congrats, you lot're an AGL customer.

2. Talk to the final person to accept intendance of the beak

If the responsibleness of paying the electricity bill has simply been passed onto you similar a dusty family heirloom, you'll need to pipe up and ask the last person to take care of it to fill up y'all in on what y'all need to know. Ask for more but the proper noun of the free energy provider, you lot'll as well need to get the nib transferred into your name – which ways updating bank details and inputting your e-mail address.

And in a situation where you've merely moved into a new house and are unsure about your energy situation every bit a whole, it's worth getting in bear upon with your landlord, or real estate agent, who can clue yous in on what you lot need to do.

3. Call your electricity distribution network

If you've found yourself in a real pickle where you can't find an onetime bill and have no contact with previous bill-payers, there are even so things you lot can do to find out which provider is registered to your address. What you might not realise is that you're actually supplied electricity through a location-based distribution network, not whichever retailer you lot choose. That's just a logo on the nib.

Past picking upwards the phone and giving your relevant electricity distributor a ring, you lot'll be able to find info as to what energy supplier is sending bills to your address. Below are the general enquiries numbers of the networks inside competitive energy markets in Commonwealth of australia, and information to aid you lot figure out what number you should telephone call based on your location.

Distribution Network	Location	Contact number
Queensland
Energex	Brisbane, Gold Coast, Sunshine Coast & surrounds	thirteen 12 53
Ergon Free energy	Country and regional QLD	13 x 46
New South Wales
Endeavour Energy	Southern/western metropolitan Sydney and surrounds	13 37 18
Essential Energy	State & regional NSW, southern regional QLD	13 23 91
Ausgrid	Inner, northern & eastern metropolitan Sydney and surrounds	13 thirteen 65
South Australia
SA Power Networks	All of South Australia	thirteen 12 61
Australian Capital Territory
EvoEnergy	Most of the ACT	13 23 86
Essential Energy	A pocket-sized portion of the ACT, plus Queanbeyan surface area	13 23 91
Victoria
Citipower	Melbourne Metropolis and inner suburbs	1300 301 101
Jemena	Northern and south-western suburbs	1300 131 871
Powercor Commonwealth of australia	Western suburbs and western Victoria	13 22 06
Ausnet Services	Outer northern and eastern suburbs and eastern Victoria	1300 360 795
United Energy	Southern suburbs and Mornington Peninsula	1300 131 689
Tasmania
TasNetworks	All of Tasmania	1300 137 008

Current as of April 2022.

If you lot live in Western Australia or the Northern Territory, where the local electricity markets are non-competitive, the demand to make contact with your energy supplier is reduced slightly because power prices are regulated, pregnant you don't have a selection of retailer, and you won't need to worry and so much virtually paying more than you'll need to. All the same, it's all the same important to become in touch to brand sure the business relationship is in your name, your billing details are accurate, and you lot may even be able to benefit from a different electricity tariff that better suits your free energy consumption habits.

Why should I care nearly who my supplier is?

Unlike us at Canstar Blue, you're probably not living and breathing electricity – and we don't look you to exist. A brand name might not mean much to yous, just how much y'all accept to pay when your electricity bill rolls effectually might. If you're not sure what energy supplier you're with, there's a adept take chances you're not on a competitive plan and could be paying much more than you need to. If you're interested in finding out if you could exist saving on your power bill, check out the deals beneath and come across how your provider/programme stacks up confronting others in your area.

Compare Energy Providers

Hang on, aren't the companies that bill me for using energy chosen suppliers, not providers? Well, basically they're the same thing, and this also applies to the term 'energy retailers'. Beneath are some of the cheapest electricity deals offered past energy suppliers. Click on your land to see prices.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer's website for further details. These are products from referral partners†. These costs are based on the Ausgrid network in Sydney merely prices may vary depending on your circumstances. This comparison assumes general free energy usage of 3900kWh/year for a residential customer on a unmarried rate tariff. Please use our comparison tool for a specific comparing in your area. Our database may non embrace all deals in your surface area. As always, check all details of any programme direct with the retailer before making a purchase conclusion.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer'south website for further details. These are products from referral partners†. These costs are based on the Citipower network in Melbourne just prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please utilise our comparison tool for a specific comparison in your area. Our database may not cover all deals in your surface area. As always, check all details of any plan directly with the retailer earlier making a buy decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer'south website for further details. These are products from referral partners†. These costs are based on the Energex network in Brisbane just prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please utilise our comparison tool for a specific comparing in your area. Our database may not cover all deals in your area. As ever, check all details of any programme directly with the retailer earlier making a purchase conclusion.

Hither are some of the cheapest published deals from the retailers on our database that include a link to the retailer's website for further details. These are products from referral partners†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general free energy usage of 4000kWh/yr for a residential customer on a single rate tariff. Delight utilise our comparison tool for a specific comparison in your area. Our database may non cover all deals in your surface area. As e'er, check all details of any plan directly with the retailer earlier making a purchase decision.

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